Palace on Wheels

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Palace on Wheels FAQ

FAQ

There are 14 tastefully themed, decorated saloons on board Palace on Wheels in which 82 passengers can be accommodated in one Departure.

Palace on Wheels covers the most important destinations in India, including Delhi, Jaipur, Sawai Madhopur, Chittorgarh, Udaipur, Jaisalmer, Jodhpur, Bharatpur and Agra.

The online booking facility is available for Palace on Wheels, which helps you to book your Luxury train tour to Rajasthan just by visiting - www.palaceonwheelsindia.org/booking.html

We accept the payment using all major credit cards like American Express, Visa, Master Card, Discover Cards etc. You can also do the bank transfer and the bank account details will be provided upon request.

We recommend the guest to make the bookings as soon as you plan to travel. As there might be chances to sold out the departure, So we suggest to book as soonest to avoid last minute disappointment of the cabin availability.

Yes! They are categorised as Single and Twin / Double Occupancy cabins with en-suite washrooms with the same dimensions.

Yes, a valid passport and a valid visa are required to travel to India, with a passport validity lasting at least 6 months beyond the return date from India.

It is advisable to arrive in Delhi at least a day or two before the train departure date to avoid any inconvenience

No, there is no specific dress code for the guests on board. The guest can carry smart casuals and comfortable clothing to wear on board.

Carry clothing as per the average local temperatures. Apparels made of leather are advised to be avoid during the trip. Items like sunscreen, sunglasses, and a hat are required to ensure protection from the afternoon sun. For sightseeing, sneakers and comfortable clothes are recommended. While visiting temples, make sure you wear clothes that cover your legs and shoulders. Also, make sure that you remove your shoes before entering the temple premises. For females, it is customary to have a scarf to cover their heads while praying. During December and January, it is advised to carry heavy jackets and warm hats.

Onboard, the guest may choose from Chinese, American, Continental, and Rajasthani cuisines. If you have any special dietary requirements or food allergies, communicate the same with the onboard train manager or chef at the commencement of the journey.

Yes, on an additional charge, laundry / dry cleaning service is available for the guests onboard. And the same would be delivered on next day / destination.

Yes, the train cabin is accessible for the wheel chair. It is suggested to inform at the time of booking if any wheel chair services required, to avoid inconvenience during the trip and sightseeing tour.

Mineral bottled water available in each room. And ask your room attendant for complimentary bottled mineral water throughout the trip.

The Palace on Wheels luxury train travel is inclusive of all costs. Thus, you need not pay any charge for meals, tea/coffee/water, monument entrance, sightseeing, or accommodation. Additional charges are only applicable to the purchase of wine, soft drinks, alcohol, or juices. Facilities and services like additional toiletries, laundry services, camera fees at monuments, etc., also require additional charges.

You can exchange currency at banks and authorized money exchangers. There are ATMs available in the cities so it is suggested to withdraw the money as per your requirement during the visit.

Yes, Doctors are available in each destination. Do let your attendant know about your requirement of any medical assistance

Yes, all important emergency contact numbers are mentioned on your travel voucher.

No, carrying any sort of liquor onboard is not permitted. There is a bar onboard that stocks wines, alcohols and other liquors to meet the tastes and preferences of the guests.

Yes, high-speed internet connectivity is available for the guests onboard.

Yes, proper and modern security arrangements are made onboard for the security of guests and their belongings. Every cabin is also equipped with electronic lockers for storing valuable items.

There is limited storage space available in the cabins. Guests are advised and requested to carry luggage according to the guidelines prescribed under international airline standards.

Yes, there are various indoor games such as Chinese Checker, Crossword Puzzle, Chess, Carom Board, and Cards are available onboard. Along with this, each saloon also has a lounge for guests to interact, relax, make friends, get together and play games.

No, the train is completely NON-smoking.

Hair Dryers are available onboard the luxury train.

Yes the onboard crew (Khidmatgar) speaks English.

Please refer to the Facilities section in our website https://www.thepalaceonwheels.org/facilities.html

Inclusions (Fares Includes) The tariff is inclusive of cost of travel, accommodation, all meals, sightseeing tours, entrance fee (excluding video camera fee) for monuments & palaces, entertainment, camel ride at Jaisalmer (Sam Sand Dunes), Jeep Safari at Ranthmabhore, boat ride at Udaipur (Lake Pichola) and rickshaw ride at Bharatpur bird sanctuary.

Tariff does not include Liquor, Tips, Laundry services, Telephone calls, Video camera fees, Business car facilities and any other items of personal nature.

Yes, the child below 5 years travelling in the train 10% of the adult cost would be chargeable, if the child age is between 05 -12 years then the 50% of the adult price will be applicable, the extra bed will not provided to the child. They have to share the parent bed during the trip.

Yes, in train the Carrom Board, chess can be provided on demand to the guest onboard.

Yes, the spa facilities is available in the train and can be availed on the additional cost.

There are proper safety arrangements onboard Palace on Wheels for the guests and their personal belongings.

Yes, the Palace on Wheels is centrally air-conditioned, and the onboard temperature is maintained at 22 degrees Celsius.

The train provides an uninterrupted power supply at 110/230 AC volts. Every cabin and bathroom is fitted with multiple outlets. You are requested to bring the right adaptor based on the electronic equipment you choose to use on the train.

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